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Privacy Policy

FiveLines is committed to honouring the privacy concerns of all users of our website www.fivelines.asia

By using FiveLines digital services you agree to our use of cookies as described in our privacy policy below. This privacy policy explains what data is gathered from clients visiting the web servers of FiveLines, and how that data is used and/or stored.


Information is gathered from clients via several methods, which are detailed below:


What is a Cookie?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience.

FiveLines website uses cookies in a number of areas, including but not limited to Google Analytics and YouTube

These cookies are stored in the web browser; most are transient, meaning they are not stored permanently.

Clear Cookies and Manage Cookie Preferences

Most web browsers will allow you to manage your cookie preferences. You can usually choose to refuse all cookies and or delete certain cookies. The following links show you how to manage your cookie preferences on several web browsers:

 Google Analytics, YouTube

FiveLines uses Google Analytics and other tracking services, including but not limited to the video-sharing platforms YouTube and Vimeo on its website to measure and analyse visitor information. Like many services, these use cookies to track visitor interactions.

The information collected automatically from all users by Google Analytics includes:

  • What time the current visit occurred
  • Whether the visitor has been to the site before
  • What site referred the visitor to the web page
  • Browser type and version, operating system, and platform
  • Country, state, and city of computer

Please note that this is not an exhaustive list of the data Google Analytics collects.

Every computer and device connected to the Internet is assigned a unique number known as an Internet Protocol (IP) address. Since these numbers are usually assigned in country-based blocks, an IP address can often be used to identify the country, state, and city from which a computer is connecting to the Internet. Google Analytics collects the IP address of website visitors in order to provide website owners a sense of where in the world their visitors come from.

Web Forms

Forms on FiveLines website may request users to supply their personal details such as name, address, age, and contact numbers, medical conditions bank details and/or credit card details in order to receive our services. Where possible and appropriate, such forms operate over secure connections so that data is safeguarded.

Some forms allow users to register their interest on receiving regular communication about our activities. This could include post, email and other forms of communication. The user may unsubscribe at any time by using the unsubscribe link within the email or contacting us on   admin@fivelines.asia

By supplying such information the client consents to FiveLines storing the information. Personal information provided will only be used for the purpose stated and will not be sold, licensed or traded to third parties.

Log Files

FiveLines web server also tracks requests made of it to centrally held log files, which can contain any or all of the following types of data:

  • Date and time of connection
  • File(s) requested, whether the request was successful and the size of file(s) sent in response
  • Referring page (what page the visitor came from), as supplied by the web browser
  • The software used to access the server, as supplied by the client browser

Information gathered is used for server administration, and may be kept indefinitely. Log files do not contain any personal information.

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information, which you provide whilst visiting such sites and such sites are not governed by this privacy statement.